Introduction

At Rolle we continuously review our systems and implement software and tools that we feel benefit our patients' experience with the practice.  This is why we are now using Heidi, an AI powered medical scribe, to assist in documenting consultations.

Heidi allows us to spend more time talking to the patient and improving the communications during consultations.  

Heidi also increases the efficiency and accuracy of medical records, ensuring that visits are accurately recorded.

Please see here for more information.

How is my data managed by Heidi?

Heidi Health adheres to the stringent UK compliance frameworks, including the Data Protection Act, GDPR and NHS standards such as DCB0129, DTAC and DSPT.  This ensures that your personal information is handed securely and confidentially.    

All of Heidi's data is hosted within the UK which enhances security and compliance with local data protection regulations.  

Audio recordings used to generate notes are not stored permanently, they are processed and then deleted each day, ensuring your data remains private and secure.

Rolle Medical Partnership
Exmouth Health Centre
Claremont Grove
Exmouth
EX8 2JF

Telephone: 01395 226540

Treetops Surgery
Prince of Wales Drive
Exmouth
EX8 4SW

Telephone: 01395 226540

Raleigh Surgery
33 Pines Road
Exmouth
EX8 5NH

Telephone: 01395 226540

Underhill Surgery
Lympstone
EX8 5HH

Telephone: 01395 265797