Reasonable Adjustments Policy

 

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Enhancing Accessibility in Healthcare

Rolle Medical is committed to providing equal access to healthcare for all our patients. In accordance with NHS guidelines and the Equality Act 2010, we offer reasonable adjustments to ensure that patients with disabilities or impairments can access the care they need without unnecessary barriers.

What are Reasonable Adjustments?

Reasonable adjustments are changes or modifications made to our services, procedures, or environment to help individuals with disabilities or impairments access our healthcare services more easily.

These adjustments are tailored to meet the specific needs of each patient and can include:

  • Providing information in alternative formats (e.g., large print, Braille, audio)
  • Support with communication (e.g. interpreter)
  • Offering longer appointment times
  • Ensuring physical access to our facilities
  • Providing assistive devices or support for communication
  • Allowing a support person to accompany you during visits

Our goal is to ensure that all patients receive high-quality care in a manner that respects their individual needs and promotes their health and well-being.

How to Request a Reasonable Adjustment?

If you require any reasonable adjustments for your healthcare access, please let us know.

You can do this by:

Your input helps us understand your needs and arrange the necessary support to improve your healthcare experience.

More information

Rolle Medical Partnership
Exmouth Health Centre
Claremont Grove
Exmouth
EX8 2JF

Telephone: 01395 226540

Treetops Surgery
Prince of Wales Drive
Exmouth
EX8 4SW

Telephone: 01395 226540

Raleigh Surgery
33 Pines Road
Exmouth
EX8 5NH

Telephone: 01395 226540

Underhill Surgery
Lympstone
EX8 5HH

Telephone: 01395 265797